INTTRA Global Customer Service

The INTTRA Customer Service Center provides customers with the self service, online tools and customer support worldwide, 24x7.

Our web-based, self-service Customer Service Center is available 24x7 to help you obtain all the information you need or to accept your service requests.

  • Intuitive Service Request System with robust tracking management and visibility of all your requests
  • Multi-language Product Tutorials and Courses available anytime
    • Immediate registration
    • Multiple delivery methods: Instructor led or self-paced
    • Robust course search criteria: Delivery method, Product, Language
    • Calendar for instructor led classes
    • Track what courses you've already taken
    • Start training sessions within the CSC
  • Robust documentation library with advanced search capabilities and customer ratings
    • LINK Integration Guides (IGs)
    • LINK Self Test Tools
    • EDI and XML Sample Files
  • Immediate access to INTTRA subject matter experts via LIVECHAT!
  • Answers to the most common questions through our FAQs.

If you require immediate live support, we have a number of Global Support Centers across the world, staffed with highly trained representatives fluent in a number of languages.