INTTRA Global Customer Service
The INTTRA Customer Service Center provides customers with the self service, online tools and customer support worldwide, 24x7.
Our web-based, self-service Customer Service Center is available 24x7 to help you obtain all the information you need or to accept your service requests.
Intuitive Trouble Ticket System
- Send service requests directly to customer service representatives
- Receive prioritized responses
- Escalate business impacting issues
- Track the status of all your cases
- Maintain history of your requests for reference
Multi-language Product Tutorials and Courses available anytime
- Immediate access to product training
- Multi-language training videos
- Multi-language product user guides
- Track what courses you've already taken
Robust documentation library with advanced search capabilities and customer ratings
- Booking, Shipping Instruction, Track&Trace, and OceanSchedules Integration Guides (IGs)
- Integration Self Test Tools
- EDI and XML Sample Files
- Answers to most common questions (FAQs)
Obtain immediate access to INTTRA subject matter experts
INTTRA CSC Demo
Customer Service Center
Login to the INTTRA Customer Service Center to obtain Integration Guides (IGs), take online product training, answer your questions via our robust FAQs, or submit an online trouble ticket.